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Senior Customer Success Manager

Walkme · Berlin

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Walkme is hiring: Senior Customer Success Manager in Berlin.

Duties

  • As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping…
  • You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and…
  • You will report to the Manager of Customer Success.
  • What You'll Own
  • What You'll Need to Succeed

Excerpt from the ad

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is…

Source: ad by Walkme, published on Arbeitnow. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in Berlin (Germany).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 3 November 2026

MakeYouFirst — a Global Digital Agency product