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Senior Customer Success Manager (m/f/d)

Boardwise GmbH · Berlin

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Boardwise GmbH is hiring: Senior Customer Success Manager in Berlin.

Duties

  • As a Senior Customer Success Manager at Boardwise, you will help our enterprise customers successfully implement, adopt, and scale Boardwise across…
  • You act as a trusted advisor for board offices, executive assistants, governance teams, and senior stakeholders - combining customer success with…
  • Your focus is to guide customers through onboarding and adoption, identify organisational challenges, and ensure that Boardwise creates long-term…
  • Your responsibilities:
  • Manage strategic enterprise customers across onboarding, adoption, retention, renewals, and expansion

Required profile

  • Based in Germany
  • Several years of experience in Customer Success, Consulting, Change Management, SaaS implementation, or Account Management
  • Experience working with enterprise customers and complex stakeholder structures
  • Strong communicationand stakeholder management skills in German and English

Excerpt from the ad

Your mission As a Senior Customer Success Manager at Boardwise, you will help our enterprise customers successfully implement, adopt, and scale Boardwise across their organisation. You act as a trusted advisor for board…

Source: ad by Boardwise GmbH, published on Arbeitnow. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is fully remote.

Where is the job based?

The job is based in Berlin (Germany).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 2 November 2026

MakeYouFirst — a Global Digital Agency product