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Technical Customer Success Manager

ReadMe

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

ReadMe is hiring: Technical Customer Success Manager in the US.

Duties

  • You'll be on calls with enterprise engineering and docs teams every week, you'll own a book of accounts end to end, and you'll be the person who…
  • Your role is to oversee a swift and effective implementation, partner with the customer to have a successful first year, identify opportunities for…
  • You'll solve most technical questions yourself, and know when and how to pull in Engineering or Solutions Architects for the rest.
  • In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture.
  • ✅ WHAT YOU’LL DO HERE

Required profile

  • We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use.

Excerpt from the ad

📍 Locations: San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) The Technical Technical Customer Success Manager is a perfect role for someone who is technical enough to sit in a customer's…

Source: ad by ReadMe, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is partly remote (hybrid).

Where is the job based?

The job is based in the US (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 26 October 2026

MakeYouFirst — a Global Digital Agency product