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Software Engineer, Channels and Experiences

Sierra · San Francisco

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Sierra is hiring: Software Engineer, Channels and Experiences in San Francisco.

Duties

  • When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation.
  • Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team.
  • AI voice, chat, and messaging agents are new and they must operate with global communication networks.
  • Nobody has fully solved how to make the two work together at the speed of a real conversation.
  • We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents.

Excerpt from the ad

ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…

Source: ad by Sierra, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in San Francisco (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Which software should I master for software engineer jobs?

Business support roles expect strong office software skills and often a specialist tool, such as an ERP, an HR system, accounting software or a CRM. Name them precisely in your CV, with your level.

Can you start software engineer jobs through an apprenticeship or internship?

Yes, business support and IT employers regularly hire apprentices, interns and graduates, often with a permanent job at the end. Use the contract filter to list those offers.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 26 October 2026

MakeYouFirst — a Global Digital Agency product