Senior Developer - Escalation Management
AlayaCare · Melbourne EN
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In brief
AlayaCare is hiring: Senior Developer - Escalation Management in Melbourne.
Duties
- This is a hands-on senior engineering role where you’ll shape technical direction, work across systems and unfamiliar code, and build security…
Required profile
- Senior Developer – Customer Experience 🗓️ Full-time | Permanent 📍 Melbourne location 🏡 Hybrid working: 2 days in office, 3 days WFH 💰 Competitive…
- The role We’re looking for a Senior Developer - Customer Experience who is ready to solve complex customer and product problems through high-quality…
- As a member of Sirens, AlayaCare’s Level 3 escalation engineering team, you’ll work closely with the Customer Experience (Support) team to…
- You’ll build tooling and automation that helps Support resolve issues more efficiently, coach Customer Experience Specialists to strengthen their…
- Act as the technical point of contact for Customer Experience Specialists, helping them diagnose issues and escalate cases effectively.
Excerpt from the ad
Senior Developer – Customer Experience 🗓️ Full-time | Permanent 📍 Melbourne location 🏡 Hybrid working: 2 days in office, 3 days WFH 💰 Competitive salary package + company stock (RSUs) Meet AlayaCare We’re a fast-growing…
Source: ad by AlayaCare, published on Greenhouse. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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