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Director of Retention

Live it Up · New York

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Live it Up is hiring: Director of Retention in New York.

Duties

  • Own the Health of Our Subscriber Base: Look at the subscriber base holistically, pinpoint where and why customers leak, and put forward the ideas…
  • Speak Fluent Marketing Math: Own cohort analysis, LTV modeling, and retention reporting, and turn the numbers into clear recommendations that inform…
  • Drive Subscription Retention: Architect and optimize the subscription experience, including onboarding, post-purchase, replenishment, cancellation…

Required profile

  • You have 8+ years in retention, growth, analytics, or subscription strategy, with a track record of driving measurable gains in LTV, churn, and…
  • You've scaled a DTC brand, not just maintained one. You know what it takes to move the needle when the playbook isn't written yet
  • You pick up numbers quickly and are comfortable pulling and working with raw data yourself.

Excerpt from the ad

Live it Up is a fast-growing health and wellness company rewriting the script on healthy living. We see health holistically, more than just the absence of illness. It's about vibrant bodies and minds. Our mission is to…

Source: ad by Live it Up, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in New York (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Do you need a portfolio for director (film) jobs?

Yes. In communications, media and design, recruiters look at your work first. An up-to-date online portfolio, with a short note on your role in each project, is close to essential.

Can you work freelance in director (film) roles?

Yes, many communications, media and design professionals work freelance or on short contracts alongside salaried jobs. A clear day rate, a portfolio and references from past clients make the difference.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 26 October 2026

MakeYouFirst — a Global Digital Agency product