Digital Adoption & Lifecycle Manager (Customer Success)
Mixpanel EN
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In brief
Mixpanel is hiring: Digital Adoption & Lifecycle Manager (Customer Success) in the US.
Duties
- About the Role As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across…
- You'll design lifecycle programs triggered by real behavior: a team that just implemented but hasn't built their first report, an account whose…
- Then you'll write the emails and in-product messages that move them forward.
- You'll define the segmentation, write the copy, set up the triggers, instrument the measurement, and then argue with the data about what to change.
Required profile
- About the Customer Digital Experience Team Customer Digital Experience sits within the technical arm of Mixpanel's Customer Success organization.
- An onboarding flow for a digital-only customer carries the whole experience; the version reaching an account with a dedicated team is tuned to…
Excerpt from the ad
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with…
Source: ad by Mixpanel, published on Greenhouse. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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