Dedicated Support Engineer - Tokyo
OpenAI · Tokyo EN
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In brief
OpenAI is hiring: Dedicated Support Engineer - Tokyo in Tokyo.
Duties
- The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional…
- We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments.
- We use automation, agents, and our own technology to help build the future of technical support.
- We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers.
- You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level…
Excerpt from the ad
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support…
Source: ad by OpenAI, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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