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Customer Service Specialist (US Cards)

Lendable · London

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Lendable is hiring: Customer Service Specialist (US Cards) in London.

Duties

  • At Lendable, we're on a mission to brighten the financial futures of millions of Americans.
  • Since launching our U.S.
  • Credit Card in May 2024, we’ve been reshaping consumer credit by blending exceptional talent with cutting-edge technology.
  • We’re looking for confident, motivated, and persuasive communicators who thrive on helping customers achieve financial stability.

Required profile

  • At least 2 years in any industry in a customer-facing role, with a track record of connecting with and helping others.
  • You’re curious, quick to assess situations, and skilled at finding effective solutions.
  • Excellent written and verbal communication skills, active listening and rapport-building abilities.
  • You handle conflict gracefully, recover quickly from challenging interactions, and maintain composure.
  • Comfortable with technology and quick to learn new software.

Excerpt from the ad

ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of…

Source: ad by Lendable, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in London (United Kingdom).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Which software should I master for customer service advisor jobs?

Business support roles expect strong office software skills and often a specialist tool, such as an ERP, an HR system, accounting software or a CRM. Name them precisely in your CV, with your level.

Can you start customer service advisor jobs through an apprenticeship or internship?

Yes, business support and IT employers regularly hire apprentices, interns and graduates, often with a permanent job at the end. Use the contract filter to list those offers.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 26 October 2026

MakeYouFirst — a Global Digital Agency product