Clearstory – VP of Customer Success
Source Multiplier EN
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In brief
Source Multiplier is hiring: Clearstory – VP of Customer Success in the US.
Duties
- We're hiring a VP of Customer Success to own our entire post-sale organization and scale it through our next stage of growth.
- You'll lead a team of 12 CSMs across two segments (General Contractors and Specialty Contractors), a growing management layer, and customer support.
- You'll be accountable for gross and net revenue retention across the customer base and report directly to the CRO.
- You're not inheriting a turnaround.
- The team is healthy and high-performing, with documented processes, strong operating frameworks, and an established forecasting discipline.
Excerpt from the ad
LOCATION: REMOTE | REPORTS TO: CRO | DEPARTMENT: CUSTOMER SUCCESS ABOUT CLEARSTORY Clearstory is a construction change order management platform that brings clarity and control to complex projects. We replace email…
Source: ad by Source Multiplier, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.